Professional SMS Platform for scaling messaging business

Highly robust and reliable HORISEN SMS Platform enables you to run successful wholesale and retail SMS business!

HORISEN SMS Platform is feature-rich, extremely scalable and robust messaging technology solution for managing all aspects of SMS wholesale and retail business. The platform is available either cloud-based or as an on-premise version.

It is a state-of-the-art messaging tool with automated rates import, fully flexible and sales-driven routing, and rule-based routing. Simultaneously, the SMS Platform addresses all aspects of SMS trading business via an easily navigable interface.  This cutting-edge solution offers self-service comprehensive monitoring with more transparency. With powerful APIs, customers can conduct high-quality monitoring of information more independently. Moreover, its high-security standards guarantee a safe environment for growing SMS trading business.

General features:

  • Cloud-based SMS trading platform tailored for wholesale and retail business
  • On-premise solution available on the edge of technology
  • Easy-to-use and intuitive interface for running SMS trading business
  • Extremely scalable - ability to scale up to billions of messages per month
  • Fully managed platform: no engineering support required
  • No limitations in the number of connections, customers, users, rate plans, etc.
  • Optimized workflow to maximize automation
  • High throughput of +20 Mio SMS/hour, easily extendable
  • Auto-rebinding connection process if a connection is down
  • Intuitive routing engine with sophisticated routing rules and conditions
  • Fully redundant, robust and reliable system: min. 99.999% availability
  • White-label support - brand the portal with your corporate design
  • Support for all existing SMS features
  • Support for all character sets: GSM 03.38, 16 Bit Unicode (Arabic, Asian, Cyrillic)
  • MNP Support: Number portability support to maximize delivery

Routing:

  • Powerful and laser-precise rule-based routing editor
  • Conditional routing allows total routing control: route based on Sender ID, message content, destination, encoding, etc.
  • Define routing and rules individually for each customer
  • Quality-based routing to achieve "self-healing" routing
  • MNP/HLR-based routing to maximize delivery
  • Load balancing traffic over several suppliers
  • Set routing priority conditions for time-critical traffic
  • Routing changes are activated in less than 10 seconds
  • MO routing for two-way SMS
  • Enhanced least cost routing (LCR)

Rate Plans:

  • Fast and simple price management
  • Rate plans manager with negative margin indicator
  • Integrated currency converter
  • Create standard rate plans or individually tailor-made per customer
  • Create multiple rate plans for the same customer
  • Automatic issuance of the rate changes to the customers
  • Auto import of the suppliers’ price updates

MNP Support:

  • MNP-based routing capability
  • Fast response time: up to 1’000 queries/sec
  • Successful identification of the true hosting mobile operator
  • Utilize precise routing to eliminate ported-number routing quality
  • SMS Platform comes with a connection including wide MNP coverage
  • Connect additional MNP and HLR providers
  • Protocols: https, ENUM

Traffic Flow Control:

  • Priority Control: define delivery priority rules for each connection
  • Sophisticated queue control: buffered SMS can be paused, restarted, prioritized, rerouted, and rejected
  • Control of incoming and outgoing SMS is handled separately
  • DLRs are handled in a separate queue, not to affect SMS traffic
  • Retry schemes based on error codes and routing rules
  • Asynchronous message handling to maximize delivery
  • Throttling: adjustable throughput limits in SMS/second

Billing:

  • Real-time billing for postpaid and prepaid connections
  • Multiple balances and billing accounts per customer and supplier
  • Credit management and alerts for balance and overdraft
  • Support of multiple currencies, taxes, and languages
  • Easy integration with your existing company billing system with our API
  • Export of CDRs via scheduled uploads to your sFTP server
  • Possibility to use your own existing billing platform

Invoicing & Finance:

  • Automatic invoicing to your customers
  • Management of financial-legal activities such as netting statements and disputes
  • Fast and easy credit top-up including auto-invoicing
  • Define individual payment terms and discounts types
  • Customizable templates for generating invoices
  • Flexible reminder settings for unpaid customer invoices
  • Powerful Finance API for integration with your bookkeeping system
  • Download of detailed financial data as an Excel File

Statistics:

  • Real-time and detailed reporting
  • Comprehensive presentation of commercial and quality data
  • Graphical presentation of results with interactive charts
  • Advanced filter function with high granularity
  • Sophisticated drill-down possibilities
  • Export statistics as Pivot Table for further analysis

Message Log:

  • Browse your CDRs in real-time to find a particular message
  • Ultrafast detection of messages which should be analysed
  • Filter the messages by period, routing, content and DLRs
  • Detailed, complete, and comprehensive data presentation
  • PDU Logs for accelerated message troubleshooting
  • Detailed list of error codes for a quicker interpretation of the facts
  • Create CDR report for messages to analyse
  • Possibility of saving a chosen set of filtering options as a preset

Reporting:

  • Fast and individual export of detailed CDRs
  • Analyse your traffic with flexible data-filtering features
  • Simple data export to Excel/CSV for post-processing purposes
  • Data export via download or FTP to customers' FTP account
  • Scheduled delivery of reports to an email address
  • Advanced financial reporting - far-reaching financial reporting providing a great scope of information to the financial department

Support Tools:

  • DLR testing: test any number «on the fly» to check DLR results
  • HLR/MNP testing: test any number to verify HLR/MNP results
  • Open to connect easily any 3rd Party Testing Solution

Session and Queue Monitoring:

  • (Re)start customer and supplier sessions with a click of a button
  • Track Customers'/Suppliers’ connection status with detailed information
  • Track Suppliers’ traffic queue
  • Monitor MNP queries’ queue for MNP suppliers

High Security Standards:

  • Highly protected platform based on the highest security standards
  • GDPR compliant
  • Data is hosted on HORISEN's servers in Switzerland
  • Systems are collocated in bank-certified data centres
  • Connections are restricted by IP address, only trusted IPs allowed
  • VPN connectivity is available on request
  • Internal watchdog monitors automatically repair system issues

SMS Filter:

  • Content filter for detecting and blocking unsolicited messages
  • Destination filter: SMS are filtered based on recipient lists
  • Originating filter: SMS are filtered based on the Sender ID list
  • Content filter: SMS are filtered based on the message text
  • Individual filter: SMS can be filtered based on your own rules

24/7 managed SMS Platform:

  • High availability of the Platform
  • Fast and competent technical support service
  • 24/7 availability of our professional support team
  • Hands-on system maintenance, problem detection, and problem-solving
  • Dedicated team of developers with in-depth industry know-how

Protocols:

  • Protocols for connecting customers: SMPP, SMPP over SSL, https
  • Protocols for connecting suppliers: SMPP, SMPP over SSL
  • SS7 Protocol: SIGTRAN
  • Protocols for MNP: https, ENUM

HORISEN builds planes for the messaging industry so others can fly!

Schedule an appointment with one of our experts and find out more about HORISEN SMS Platform!

Fly with HORISEN!